WAVEWORK: THE ONE-STOP VIP EXPERIENCE MANAGEMENT PLATFORM

Wavework helps professional sports teams, leagues, and venues monetize their year-long efforts and create unforgettable game day experiences through unparalleled insights and operational efficiency with integration across all of your existing platforms.

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What is Wavework?

Wavework is the only one-stop, VIP Experience Management Platform that’s both internal and customer-facing, giving your premium guests complete visibility into the value you bring. Built on 20+ years’ of premium industry experience, Wavework allows professional sports teams, leagues, and venues to deliver personalization and real-time service with easy integration that offers year-round visibility and engagement to drive revenue, retention, and referrals.

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Why Wavework?

Premium Seating represents more than 15% of seat inventory across professional sports in North America, generating up to 40% of a club’s total seat revenue and more than $7.3 billion across the five major pro leagues currently each year.  You use technology for everything else — so why not premium?

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Schedule A Demo

Fill out the form below and we'll get in touch with you shortly to schedule your Wavework demo.

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wavework-icon

Schedule A Demo

Fill out the form below and we'll get in touch with you shortly to schedule your Wavework demo.

  • This field is for validation purposes and should be left unchanged.

Streamlined Communication

Reduce customer effort and strengthen key relationships with real-time, personalized responses and news.

Customized Benefits

Provide awareness and ease of access to account-specific benefits and amenities to add on-going value and increase satisfaction.

Expand Your Reach and Not Your Headcount

Automate tedious tasks and free up your staff to focus on what matters most: building and strengthening relationships with clients.

Data & Trends

Capture next-level insights on service operations in real-time and maintain business continuity with Wavework’s archived database.

Web-Based Platform

Eliminate guesswork, manual tasks, and paperwork to deliver modern convenience and sell faster.

Streamlined Communication

Reduce customer effort and strengthen key relationships with faster, personalized communication.

Customized Benefits

Provide ease of access to account-specific benefits and amenities to add on-going value and increase satisfaction.

Data & Trends

Capture insightful analytics on service operations in real-time and maintain business continuity with Wavework’s archived database.

Web-Based Platform

Eliminate inefficiency, time-consuming tasks and piles of paperwork to deliver modern convenience.

Expand Your Reach and Not Your Headcount

Automate the mundane and free up staff to focus on what matters most - performing tasks that develop relationships with clients.

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Who Uses Wavework Concierge?

Teams and venues in major, minor, and college leagues that want to improve the premium experience to retain and expand top talent and VIP clientele. Wavework is the innovative technology solution that expedites and streamlines back-end operations, freeing up employees to focus on what matters most: a superior customer experience. Wavework also acts as a partner and built-in succession plan enabling business continuity and eliminating lost productivity due to client and employee churn. And now, our partnership with leading insights technology enabled a complete revitalization of our personalization and optimization capabilities to bring you and your premium buyers more return on your investment than ever before.

Ideal For:

  • Teams

  • Leagues

  • Venues

About Our Platform

White Label Solution

Intuitively designed dashboard customized with your brand’s logo and colors.

Sponsorship Asset

Generate revenue with a new, high value digital asset and unique sponsorship opportunities on our customizable platform.

Access Powerful Data

Capture next-level analytics to anticipate client needs and better predict trends and renewals.

Seamless Integration

Integrate with existing CRM software, mobile app, website, and more with full customization capabilities.

Real-time Communication

Increase awareness with live polling, provide exclusive access with live chat capability, and deliver convenience with push notifications.